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HOW MANY TO ORDER
WHEN TO ORDER
HOW TO ORDER
ORDER FORMS
INVITATION WORDING
STATIONERY WORDING
F.A.Q
TERMS AND CONDITIONS |
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Please read them carefully.
DEFINITIONS
- "Buyer" means the individual who buys or agrees to buy the Goods from
the Seller;
- "Contract" means the contract between the Seller and the Buyer for the
sale and purchase of Goods incorporating these Terms and Conditions;
- "Goods" means the items that the Buyer agrees to buy from the Seller;
- "Seller" is Nicky Espinasse, Trading as With love... wedding
stationery;
- "Terms and Conditions" means the terms and conditions of sale set out
in this agreement and any special terms and conditions agreed in writing
by the Seller;
- "Website" is www.withloveweddinginvitations.co.uk
CONDITIONS
- Signing the order documentation shall be deemed conclusive evidence of
the Buyer's acceptance of these Terms and Conditions.
- Nothing in these Terms and Conditions shall affect the Buyer's
statutory rights.
- These Terms and Conditions shall apply to all contracts for the sale
of Goods by the Seller to the Buyer and shall prevail over any other
documentation or communication from the Buyer.
- Any variation to these Terms and Conditions (including any special
terms and conditions agreed between the parties) shall be inapplicable
unless agreed in writing by the Seller.
RIGHTS OF SELLER
- The Seller reserves the right to periodically update prices on the
Website, which cannot be guaranteed for any period of time. The Seller
shall make every effort to ensure prices are correct at the point at
which the Buyer places an order.
- The seller shall not be liable for any variations in colour per print
run/order due to the specialist printing processes. Every effort will be
made to avoid or minimise this. Variations in colour will not be deemed
a fault with the goods and will not result in a refund. This also
applies to variations in colour from website to goods and electronic
proof to goods.
- The Seller reserves the right to use photographs and physical copies
of the buyer's personalised stationery items for our website, marketing
and wedding show exhibitions at any time.
COPYRIGHT AND CONFIDENTIALITY
- Any unauthorised reproduction of the designs or products is strictly
prohibited. The Seller takes any unauthorised copying or printing of the
design work (including website and logo) very seriously. Legal action
will be taken in all cases.
- Samples are for personal use only.
- All designs (including website and logo) are the copyright of the
Seller Nicky Espinasse T/A With love… wedding stationery. All rights are
reserved.
- The Seller will not disclose any information the Buyer provides to any
third parties unless the Seller has to do so in the ordinary course of
our commercial relationship with the Buyer (including, without
limitation, for marketing purposes) or to administer the Website. The
Seller is aware of and will comply with the obligations under current
data protection legislation in the UK.
- You are wholly responsible for gaining the copyright of any
hymns/quotes/pictures used in any item, you will then give us the
permission for them to be reproduced. Therefore, the Buyer will be
responsible for any illegal reproduction undertaken due to incorrect
licensing or breach of copyright laws.
ORDERING
- All orders for Goods shall be deemed to be an offer by the Buyer to
purchase Goods pursuant to these Terms and Conditions and are subject to
acceptance by the Seller. The Seller may choose not to accept an order
for any reason.
- All order deadlines are on the website and it is the Buyer’s
responsibility to order in good time.
- There is a minimum order of 20 items (with the exception of the
seating/table plan/table names or numbers.)
- When making an order for samples through the Website, the technical
steps the Buyer needs to take to complete the order process are
described in the “samples” section within the website .
- If the Buyer fails to supply the Seller with the relevant payment or
required information to produce the order, the Seller cannot be held
liable for being unable to complete the Buyer’s order.
PRICE AND PAYMENT FOR SAMPLES
- The price of the Goods shall be that stipulated on the Website and are
non-negotiable.
- There is a delivery charge for samples over a certain
amount.
- The total purchase price will be displayed in the Buyer's shopping
cart prior to confirming the order.
- Payment of the price must be made in full before dispatch of the
Goods.
- When payment is offered and accepted the buyer hereby acknowledges and
agrees to the sellers terms and conditions.
- Sample costs to a maximum of £7.50 will be refunded if a stationery
order is placed. This refund is for the sample
recipient only and is not transferable.
- The Buyer is not able to return the samples for any reason other than
as stated below. No refund will be issued.
- Refunds will only be issued (at the discretion of the seller) for
damaged items, when returned to seller. Failure of delivery, will result
in replacement item(s) being sent.
PRICE AND PAYMENT FOR ORDERS OTHER THAN SAMPLES
- The price of the Goods shall be that stipulated on the Website and are
non-negotiable.
- The price excludes delivery charges.
- After the order deposit is received the Seller shall confirm this by email.
- A 50% deposit is required with the order form. The Buyer will be contacted for the relevant payment
details. This will allow the proof preparation and secure the production
and print time. The remainder is required after final
confirmation email has been received. Payment of the price and delivery charges must be made in full
before any printing can commence and the Goods dispatched. This applies
to ALL orders.
PROOFS
- The Buyer is wholly responsible for approval of the
final proof. The seller will not begin printing until the final confirmation email, with payment, have been received.
- In the very unlikely event an error is made on the Seller’s part The
Seller will replace or change said items free of charge. The Seller is
not responsible for any errors if the proofs were approved with any
mistakes apparent, or items ordered incorrectly. If items need to be
reprinted due to the Buyer’s error it will be treated as a new order and
charged accordingly.
- Once the Buyer has approved the email proof and the items have been
sent to print any further changes will be charged at the full retail
cost of the items in question. If the files have not been sent to print
but require re proofing and further approval there will be a
non-negotiable £15.00 administration charge.
WARRANTIES
- The Seller warrants that the Goods will, at the time of dispatch
correspond to the description given by the Seller.
- All other warranties, conditions, or terms relating to fitness for
purpose, merchantability or condition of the Goods, whether implied by
Statute, common law or otherwise are excluded, and the Buyer is
satisfied as to the suitability of the Goods for the Buyer's purpose.
- The Buyer, warrants that all details provided on the signed order form
for the purpose of purchasing the goods are correct, that the Buyer’s
credit or debit card are the Buyer’s own and that there are sufficient
funds and/or sufficient unused limit available to cover the cost of the
goods.
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DELIVERY
- Delivery relies on prompt receipt of all payments, signed forms and
proofs. It is the Buyer’s responsibility to send/return these in good
time.
- The Seller aims to dispatch an order 20 working days from
receipt of the final proof, with the exception of Reception stationery
which is delivered in the week of the wedding regardless of when the
order was approved ( please refer to ordering deadlines).
- No specific delivery date can be agreed unless in writing from the
Seller.
- The Seller shall use its reasonable endeavours to meet any date agreed
for delivery. In any event time of delivery shall not be of the essence
and the Seller shall not be liable for any losses, costs, damages or
expenses incurred by the Buyer or any third party arising directly or
indirectly out of any failure to meet any estimated delivery date.
- The Seller is not responsible for delayed delivery due to
circumstances beyond our control such as postal strikes or postal
errors. If the Seller is aware of a problem the Buyer will be contacted
immediately.
- Delivery of the Goods shall be made to the Buyer's address specified
in the order and the Buyer shall make all arrangements necessary to take
delivery of the Goods whenever they are tendered for delivery.
- The Seller is not responsible for any damage to goods or loss during
transit.
CANCELLATION AND RETURN
- The Buyer shall inspect the Goods immediately upon receipt and shall
notify the Seller by email within 48 hours of delivery if the Goods are
damaged or do not comply with any of the Contract. If the Buyer fails to
do so the Buyer shall be deemed to have accepted the Goods.
- Where a claim of defect or damage is made the Goods shall be returned
by the Buyer to the Seller. The Buyer shall be entitled to a full refund
(including delivery costs) plus any return postal charges if the Goods
are in fact defective.
- The order placed by the Buyer will be prepared and produced by the
Seller based on the information written on the order form, it is solely
the Buyer's responsibility to order correctly. No refunds or reprints
will be made if items produced are not as required but are as ordered.
- If the Buyer cancels the order after the point ANY work has commenced
the Seller will not refund any monies paid.
- Orders which are cancelled within 24 hours of original order, the
buyer will be refunded fully less a 5% administration charge.
- By law and the 'Distance
selling legislation'
any item that hasn't been personalised, made to order or changed to fit
the buyers requirements, can be returned to the seller within a 'cooling
off' period of 7 days. The buyer must inform the seller in writing
before sending the item back, the item must be returned to the Seller in
the same condition as was received, postal costs are to be covered by
the Buyer. The Seller will refund monies paid for the returned item
minus any postage charges. Complaints must be sent in writing to
info@withloveweddinginvitations.co.uk or sent to the postal address as
on the website. As each order is subject to these terms and conditions
and it is the responsibility of the Buyer to read these, this paragraph
informs the buyer of the conditions of the 'distance selling
legislation'.
WEBSITE
- The Seller makes every effort to ensure that the information given on
the website is accurate. However, the Seller will not be held liable for
any errors or omissions. The Seller will, if deemed necessary, correct
errors and omissions after becoming aware or being notified of these.
- All drawings, images, descriptive matter and specifications of the
goods on the website are for the sole purpose of giving an approximate
description of the goods.
- The Seller may also change, suspend, or discontinue any aspect of the
website, restrict access to parts or all of the website without notice
or liability.
- Any price increase will not affect any confirmed orders.
- External links are provided for the Buyer’s convenience, however they
are beyond the control of The Seller. When visiting external links
featured on the website the Buyer must refer to that external website’s terms
and conditions of use, The Seller holds no responsibility for any
experiences or transactions you may have with these sites.
LIMITATION OF LIABILITY
- Except as may be implied by law where the Buyer is dealing as a
Consumer, in the event of any breach of these Terms and Conditions by
the Seller the remedies of the Buyer shall be limited to damages which
shall in no circumstances exceed the Price of the Goods and the Seller
shall under no circumstances be liable for any indirect, incidental or
consequential loss or damage whatever.
FORCE MAJEURE
- The Seller uses all reasonable endeavours to carry out their obligations within a
reasonable period of time but will not be liable to the Buyer, for
any loss, costs or expenses arising directly or indirectly from any
delays in doing so.
- The Seller shall not be liable for any delay or failure to perform any
of its obligations, or deemed to be in breach of this agreement, if the
delay or failure results from events or circumstances outside its
reasonable control, including but not limited to 'acts of God', strikes,
lock outs, accidents, war, fire, failure of any communications,
telecommunications or computer system, breakdown of plant or machinery
or shortage or unavailability of raw materials, and the Seller shall be entitled to a reasonable extension of
its obligations.
- If the Seller is prevented from carrying out their obligations in the
above circumstances, the Seller will notify the Buyer in writing. If the
Seller is still prevented from carrying out their obligations 4 weeks
from the date such notice was sent, then either party may give written
notice to the other cancelling the Agreement. If the Agreement is
cancelled in this way the Seller accepts no liability to compensate the
Buyer for any loss or damage caused by failure to perform.
- Except in respect of death or personal injury caused by our
negligence, we will not be liable to the Buyer, for any loss of profit
or any indirect special or consequential loss, damage, costs, expenses
or other claims, which arise out of or in connection with the supply of
goods other than as a result of a breach of an obligation arising under
the Sale of Goods Act 1979 (as amended) and the Supply of Goods and
Services Act 1973.
WAIVER
- No waiver by the Seller (whether express or implied) in enforcing any
of its rights under this contract shall prejudice its rights to do so in
the future.
SEVERANCE
- If any term or provision of these Terms and Conditions is held
invalid, illegal or unenforceable for any reason by any court of
competent jurisdiction such provision shall be severed and the remainder
of the provisions hereof shall continue in full force and effect as if
these Terms and Conditions had been agreed with the invalid illegal or
unenforceable provision eliminated.
CHANGES TO TERMS AND CONDITIONS
- The Seller shall be entitled to alter these Terms and Conditions at
any time but this right shall not affect the existing Terms and
Conditions accepted by the Buyer upon making a purchase.
GOVERNING LAW AND JURISDICTION
- These Terms and Conditions shall be governed by and construed in
accordance with the law of England and the parties hereby submit to the
exclusive jurisdiction of the English courts.
The section titles used
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